FAQs

Frequently Asked Questions & Answers

Hypochlorite is the active ingredient in well-known household products such as Klorin, Chlorrent and others, which have been some of the most widely used disinfectants in Denmark for decades.

The Danish Environmental Protection Agency has placed hypochorite on their list of undesirable substances (LOUS). The Danish Environmental Protection Agency suspects hypochlorite of forming by-products that are harmful to the environment and health when it comes into contact with substances that occur naturally in nature and, in particular, in the aquatic environment. Therefore, the EPA is working to get hypochlorite banned in the EU.

In addition, the hypochlorite listed on the Environmental Protection Agency's list of undesirable substances (LOUS).

Sodium bisulfite and sodium thiosulfate are not present in ProtoxHysan or ProtoxBiox, but are listed in the safety data sheets of the products as they are used to neutralize ProtoxHysan and ProtoxBiox in case of spills or leaks.

Mold is a naturally occurring fungus that grows on most surfaces. Mold does not normally degrade surfaces but can cause black, green, brown or white discoloration. Mold is cleaned with ProtoxHysan and preventable with ProtoxSkimmel.

Mold infestations are most often a result of the presence of moisture. The source of moisture should be identified and removed before the mold infestation is controlled. Mold infestations are not normally covered by building insurance, even if it covers fungal damage.

An important part of both chemical and health and safety legislation is the obligation to always use the least harmful product to the environment and health to do the job.

Protox products are designed to minimize the impact on people and the environment as much as possible without compromising functionality or efficiency.

Wood-degrading fungi is a collective term for a number of very fast-growing fungal species such as true dry rot and yellow dry rot. What these fungi have in common is that they degrade the wood in the building. Infestation by these fungi may be covered by a building insurance policy that includes fungal damage.

Foul odors are caused by a wide range of different odorants that are released into the air. These odorants need to be broken down, which ProtoxAbScent is designed for.

First, remove the cause of the bad odor (food debris, spills, vomit, etc.) by regular cleaning or disposal wherever possible.
The remaining air is then removed with ProtoxAbScent.

Smoke odors associated with fire damage can come from many different building materials.

The flue gases produced have different chemical compositions, some of which are easy to remove, while others can be impossible to remove. It is therefore best to remove as much smoke and soot damaged material as possible from the home.

After which it may be necessary to try both ProtoxAbScent as ProtoxHysanto see if it is possible to remove the residual odor.

ProtoxHysan is a disinfectant - that is, it kills the mold and washes the surface. However, as ProtoxHysan leaves no residue of the active ingredient, it has no preventive effect.

If there is a risk of the mold coming back, you should perform a preventive treatment with ProtoxMold after cleaning with ProtoxHysan. In addition, the moisture source should be identified and removed before fighting the mold infestation.

ProtoxAbScent works by forming chlorine dioxide and the process is highly dependent on humidity. During very dry periods when the humidity is below 50%, it may be necessary to place a bowl of water next to the Protox AbScent bag to start the process.

ProtoxAbScent works by releasing chlorine dioxide on contact with the humidity in the air. In normal use, the concentration of chlorine dioxide does not exceed the worker's hygienic limit, which is the highest concentration you can be exposed to in an 8-hour working day.

Due to the different conditions in the rooms being treated (ventilation, humidity and temperature), Protox recommends that you do not stay in the room for long periods of time with Protox AbScent activated.